GET A FREE QUOTE

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Shipping
4 min read

Curious about NZ Import Customs Client Codes? Here's all you need to know!

Published on
March 27, 2024

What is a New Zealand customs client code?

“A unique identifier for businesses or individuals importing or exporting goods in and out of NZ, aiding customs tracking, clearance, and compliance.”

A New Zealand Customs Client Code is a unique identifier assigned to businesses or individuals who import or export goods into or out of New Zealand. This code is used by the New Zealand Customs Service to track and manage shipments, facilitate customs clearance processes, and ensure compliance with import and export regulations. Obtaining a Customs Client Code is essential for businesses engaged in international trade to streamline their customs procedures and expedite the movement of goods across borders. It helps Customs authorities to identify and process shipments efficiently, reducing delays and ensuring smooth transactions for importers and exporters.

How do I know if I need an Import customs client code?

If you purchase goods valued at $1000 NZD or more from overseas then a customs client code is required, and without it, you will not be able to receive your goods.

Situations where you need to apply for an Import customs client code:

  • If you are a business that has purchased goods from Overseas valued at or more then $1000 NZD.
  • If you are an individual that has purchased goods from Overseas valued at or more then $1000 NZD.

When should I apply for an NZ import customs client code?

“Apply promptly after purchasing cargo, ideally 10 days before vessel arrival to prevent delays and storage fees.”

When applying for a Customs client code, it is best to do so promptly. Once you have purchased the cargo from your supplier and the transportation is in progress, it is advisable to request an importer customs client code. Applying for a customs client code at least 10 days before the vessel arrives at your destination port should provide ample time for processing your application and addressing any potential issues that may arise. Delaying this process until after your cargo has already reached the country could result in shipment delays and additional storage fees.

How long can the application process take?

“It can take up to 7 business days, so timely submission is crucial”

The process might span up to 7 business days, depending on the workload of NZ customs. To avoid any delays or issues with your shipment, it is advisable to submit the application well before your cargo reaches the country. Planning ahead and timely submission of your application will provide peace of mind and facilitate a smooth clearance process.

What are the legal requirements for businesses applying for a Importer customs client code?

The legal requirements for obtaining a Customs Client Code (CCC) in New Zealand typically include:

  • Business Registration: The business must be registered as a legal entity in New Zealand, such as a company, partnership, or sole trader.
  • Tax Registration: The business must be registered for tax purposes with the Inland Revenue Department (IRD) in New Zealand and have a valid New Zealand Business Number (NZBN).
  • Customs Declarations: The business must be able to provide accurate and complete information about the goods they intend to import, including their nature, quantity, value, and origin. (This is usually on the documents provided by your supplier after you have ordered the goods)
  • Compliance with Regulations: The business must comply with all relevant import regulations, including those related to health and safety, environmental protection, and trade sanctions.
  • Payment of Duties and Taxes: The business must be prepared to pay any applicable duties, taxes, or other fees associated with importing goods into New Zealand. Check out What's My Duty estimator - New Zealand Customs Service to see if your goods are duty free.
  • Security Requirements: Depending on the nature of the goods being imported, the business may need to meet certain security requirements imposed by the NZCS to ensure the integrity of the supply chain.

Once these requirements are met, businesses can apply for a Customs Client Code (CCC) through the NZCS. This code serves as a unique identifier for the business in all customs-related transactions and is essential for importing goods into New Zealand. You can find more information and guidance on the New Zealand Customs website or by contacting New Zealand Customs directly if you are unsure. Click here for there details Contact us - New Zealand Customs Service

What are the legal requirements if I am applying for a CCC for personal use?

If you're importing goods for personal use into New Zealand, you'll still need to adhere to certain legal requirements. Here's a summary of the key considerations:

  • Customs Declarations: Regardless of whether the goods are for personal or commercial use, you're required to declare them to New Zealand Customs when they arrive in the country. This includes providing accurate and complete information about the nature, quantity, value, and origin of the goods which is usually detailed on a invoice from the seller.
  • Duty and Tax: Depending on the value and type of goods you're importing, you may need to pay customs duty, Goods and Services Tax (GST), and/or other taxes or fees. Some goods may be exempt from duty or have a lower duty rate if they fall under certain thresholds or categories. Check out What's My Duty estimator - New Zealand Customs Service to see if your goods are duty free.
  • Prohibited and Restricted Items: Certain items are prohibited or restricted from being imported into New Zealand for various reasons, including health, safety, environmental, and cultural considerations. Reach out to us and we can check if your goods are restricted or prohibited.
  • Biosecurity Requirements: New Zealand has strict biosecurity measures in place to prevent the introduction of pests and diseases. You may need to declare certain goods, undergo inspection, or obtain permits for items such as food, plants, seeds, and animal products.
  • Personal Use Exemptions: New Zealand allows for certain exemptions and concessions for goods imported for personal use, such as gifts, personal effects, and items purchased overseas. These exemptions may vary depending on factors such as value, quantity, and frequency of importation.
  • Compliance with Laws and Regulations: Ensure that the goods you're importing comply with all relevant laws and regulations in New Zealand, including consumer protection, product safety, and intellectual property rights.
  • Online Purchases: If you're purchasing goods online for personal use, be aware that you may still need to comply with customs requirements and pay applicable duties and taxes. Many online retailers will calculate and collect these charges at the time of purchase.


It's essential to familiarize yourself with New Zealand's customs and import regulations before importing goods for personal use to avoid any issues or delays at the border. You can find more information and guidance on the New Zealand Customs website or by contacting New Zealand Customs directly if you are unsure. Click here for there details Contact us - New Zealand Customs Service

What are the benefits of NZ customs client codes?

  • Streamlined Customs Clearance: Having a CCC facilitates the customs clearance process for imported and exported goods. It allows businesses to electronically submit customs declarations, reducing paperwork and processing time.
  • Compliance with Regulations: Businesses with a CCC can ensure compliance with customs regulations and requirements. This includes accurately declaring goods, paying applicable duties and taxes, and meeting other import and export obligations.
  • Improved Record-Keeping: Maintaining a CCC facilitates accurate record-keeping of import and export transactions. Businesses can track and manage their customs-related activities more effectively, enhancing transparency and accountability.

What are the steps required to complete the customs client code application?

If you believe you're prepared to apply for a customs client code, here's the process to obtain your own Customs client code:

  • Open the application link here NZCS 224: Client Code Application form
  • Complete all applicable boxes. Incomplete submissions will lead to rejection, requiring you to revise and resubmit.
  • Sign the application
  • Send the Application form and a clear ID photo via email to clientcodes@customs.govt.nz.
  • If you don't receive a response within 2-5 business days call 0800 428 786.

Once your application is approved, you will receive a customs client code comprising eight numbers and one letter, for example, 12345678A. This code will be utilized for any future imports or exports related to the registered business or individual so it’s important you keep note of this number.

Important Takeaways

  • You need to apply for an NZ import customs client code for shipments valued at $1000 NZD or more.
  • Apply for a customs client code at least 10 days prior to vessel arrival at the destination port.
  • Ensure you send your ID with your completed application to NZ customs.
  • Store your client code number in a secure place once received
“NZ Import Customs Client Codes are compulsory if you want to import. Be proactive and apply early for hassle-free processes. Preparation is key!”

NZ Import Customs Client Codes play a vital role in facilitating the importation process for businesses operating in New Zealand. CCC’s are a compulsory requirement if you import goods valued at $1000 NZD or over as you wont be able to accept your goods without it. By being proactive and applying for your customs client code prior to your cargo arriving you are ensuring a seamless and efficient import process. This proactive approach not only saves time but also prevents any delays or complications that may arise from not having the necessary documentation in place. Remember, preparation is key when it comes to importing goods, and having your CCC ready is a crucial step towards successful and hassle-free importation. Happy importing!

Subscribe to our newsletter

Subscribe to receive the latest blog posts to your inbox every week.

By subscribing you agree to with our Privacy Policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.